Privacy Policy

HumanosX is a consumer wellness app for fitness, nutrition, body scans, mission planning, barcode and product scoring, HX Map recommendations, AI Coach insights, and related app experiences. We use information to operate the app, personalize recommendations, secure accounts, verify subscriptions, provide support, and improve reliability.

HumanosX is not a medical provider and does not provide medical advice, diagnosis, treatment, or emergency services.

Depending on the features you use, we may collect or process:

• Account information such as name, email address, user ID, and authentication data.
• Profile information such as age, sex, height, weight, goal weight, active mission, training level, workout frequency, bedtime, injuries or limitations, dietary preferences, food exclusions, food quality preferences, and disliked cuisines.
• Fitness information such as workouts, exercise plans, completed sets, reps, weight, rest timing, progress, XP, workout history, and sync status.
• Nutrition information such as targets, meal logs, ingredients, macros, barcode/product scans, restaurant or grocery preferences, and food-related selections.
• Body scan information such as optional scan photos, scan summaries, broad body-composition direction, visible strengths, priority muscle groups, posture notes, and mission recommendations.
• Location information when you enable HX Map, nearby place, restaurant, grocery, supplement, skincare, or map recommendations.
• Photos, scans, barcode images, meal images, menu images, or uploaded content when you use image-based features.
• Optional Apple Health or wearable-derived information, such as steps, workouts, sleep, weight, heart rate, HRV, or activity context, if you grant permission.
• App Store subscription status and transaction metadata from Apple.
• Device, app, diagnostics, crash, performance, and security logs.
• Messages, support requests, and other information you send to us.

• Provide, maintain, personalize, and improve HumanosX.
• Generate mission-aware fitness, nutrition, wellness, product, grocery, restaurant, workout, body-scan, and lifestyle recommendations.
• Authenticate users, prevent abuse, secure the app, and debug errors.
• Verify App Store subscriptions and entitlement status.
• Respond to support, privacy, account, and deletion requests.
• Comply with legal, tax, security, fraud-prevention, and operational obligations.

Health, fitness, nutrition, body scan, and wellness-related information can be sensitive. We use this information to power app features and recommendations. We do not sell this information. Recommendations may be incomplete, inaccurate, or unsuitable for your circumstances, so you should consult qualified professionals before making medical, diet, supplement, allergy, or exercise decisions.

Body scan features are optional and available only to adults. When you submit a scan, the photos are encrypted in transit and processed transiently by HumanosX and an AI service provider to produce a fitness and wellness assessment. HumanosX does not intentionally retain the raw body photos in your scan history after analysis. We do retain the derived report, capture-quality metadata, and plan adjustments associated with your account until you delete the scan or your account, subject to limited backup, security, and legal retention described below.

Scan photos must show you, with fitted clothing, and must not contain nudity or another person. You can delete an individual scan in the app. Deletion removes the account report and reconciles plan adjustments that came from that scan. Our AI provider may maintain limited security or abuse-monitoring records under its applicable data controls; we configure supported provider storage controls to minimize retention.

HumanosX may use AI systems (including models provided by OpenAI) to help analyze body scan context, generate meal or workout ideas, parse menus or products, explain deterministic scores, summarize progress, and provide AI Coach insights. AI outputs are informational and may not be accurate, complete, or appropriate for every person. Do not use AI outputs as medical advice or as the sole basis for health, safety, nutrition, allergy, exercise, or purchasing decisions.

If you enable location features, HumanosX may use location information to find nearby restaurants, grocery stores, supplement shops, drugstores, skincare or hair stores, butchers, farmers markets, cafes, or other places. Location and place data may come from your device, Google Places, cached map data, user reports, and app-generated scoring. You can manage location permissions in your device settings.

HX Map uses Google Maps Platform for map and place discovery features. Google may process the search area, device and request information under the Google Privacy Policy. HumanosX sends a requested map area to return nearby results. We do not intend to include precise coordinates or search text in application diagnostics or crash reports.

Product and place information may come from sources such as Open Food Facts, Google Places, user reports, merchant information, labels, menus, and AI-generated analysis (processed by OpenAI on our behalf). This data can be incomplete, outdated, unavailable, or inaccurate. Always verify labels, allergens, sourcing, preparation methods, inventory, and suitability before buying, eating, or using a product.

We use service providers for hosting, authentication, database storage, AI-assisted features, maps/place recommendations, barcode/product data, meal image generation, exercise media, crash reporting, monitoring, App Store subscriptions, support, and app operations. These providers may process information on our behalf. Current providers may include Supabase, Google Cloud, OpenAI, Google Places, Open Food Facts, fal.ai, Mux, Sentry, Apple, and similar operational vendors.

We do not sell your personal information. We may disclose information:

• To service providers that process information on our behalf, as described above.
• To comply with law, legal process, or enforceable governmental requests, or to respond to law enforcement where legally required.
• To protect the rights, property, safety, or security of HumanosX, our users, or the public, including to prevent fraud and abuse.
• In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, in which case we will require the recipient to honor commitments consistent with this policy.
• With your consent or at your direction.

Paid iOS subscriptions are handled by Apple. We receive entitlement and transaction metadata needed to provide paid features, but do not receive or store full payment card numbers. Apple processes purchases under its own terms and privacy policy.

• You can update certain account and profile information in the app.
• You can manage device permissions such as location, camera, notifications, and Health access in iOS Settings.
• You can use HumanosX without optional HealthKit or wearable permissions.
• You can request account deletion or data deletion through the Delete Account page.
• You can contact us about privacy questions at contact@humanosx.app.

We keep information for as long as needed to provide the app, maintain security, comply with legal obligations, resolve disputes, enforce terms, and maintain business records. Deleted account information may remain for a limited time in backups, logs, App Store transaction records, or fraud-prevention records where retention is legally or operationally required.

Depending on where you live (for example, California, Colorado, Connecticut, Texas, Utah, Virginia, and other states with consumer privacy laws), you may have the right to:

• Know or access the personal information we hold about you, including the categories collected and the purposes for processing.
• Correct inaccurate personal information.
• Delete personal information, subject to legal exceptions.
• Receive a portable copy of personal information you provided.
• Opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, and certain profiling. We do not sell personal information or share it for cross-context behavioral advertising.
• Not receive discriminatory treatment for exercising these rights.

You can exercise these rights in the app, through the Delete Account page, or by emailing contact@humanosx.app. We will verify your request using information associated with your account. You may use an authorized agent where permitted by law, and if we decline a request you may appeal by replying to our decision. We honor opt-out preference signals such as Global Privacy Control where required by law.

Some states, including Washington and Nevada, provide additional rights for consumer health data. As described in this policy, we collect and process health-related information such as fitness activity, nutrition logs, body measurements, body scan insights, and optional Apple Health data to provide app features you request. We do not sell consumer health data, and we do not share it with third parties for their own marketing. Where required by law, we obtain your consent before collecting or sharing consumer health data, and you may withdraw consent, request access, or request deletion by contacting contact@humanosx.app.

HumanosX is operated from the United States, and information is processed and stored in the United States and other countries where our service providers operate. These locations may have data protection laws different from those in your country. Where required, we rely on appropriate legal mechanisms for such transfers, and we process personal information based on contract performance, consent, legal obligations, and our legitimate interests in operating and securing the Service. If you are in a region with additional rights (such as the EEA or UK), you may also have rights to object to or restrict processing and to lodge a complaint with your local supervisory authority.

HumanosX is not directed to children under 13. If you believe a child has provided personal information without appropriate consent, contact us and we will review the request.

We use technical and organizational safeguards intended to protect information, but no system is perfectly secure. Please use a strong password, keep your account credentials private, and contact us if you believe your account or data may be at risk.

We may update this Privacy Policy as HumanosX evolves. The updated version will be posted on this page with a new date. Material changes may also be communicated through the app or other reasonable means.

For privacy questions or data requests, contact contact@humanosx.app or write to HumanosX, Inc., 66 W Flagler St, Miami, FL 33130.