Privacy Policy

Physique Club is a fitness and nutrition app with personalized workout and meal plans, a food journal, progress tracking, and a location-based creature exploration game. We use information to operate the app, personalize recommendations, secure accounts, verify subscriptions, provide support, and improve reliability.

HumanosX is not a medical provider and does not provide medical advice, diagnosis, treatment, or emergency services.

Depending on the features you use, we may collect or process:

• Account information such as name, email address, user ID, and authentication data.
• Historical mobile phone numbers and text-message consent records from earlier services (see Earlier Features And Records below).
• Profile information such as age, sex, height, weight, goal weight, active mission, training level, workout frequency, bedtime, injuries or limitations, dietary preferences, food exclusions, food quality preferences, and disliked cuisines.
• Fitness information such as workouts, exercise plans, completed sets, reps, weight, rest timing, progress, XP, workout history, and sync status.
• Nutrition information such as targets, meal logs, ingredients, macros, barcode/product scans, restaurant or grocery preferences, and food-related selections.
• Historical body-scan summaries and related records from earlier versions, if you used those features.
• Location information while Explore is open, to display your map and discover nearby creatures. The current app pauses location updates when you leave the app or lock your phone.
• Photos, scans, barcode images, meal images, menu images, or uploaded content when you use image-based features.
• Optional Apple Health or wearable-derived information, such as steps, workouts, sleep, weight, heart rate, HRV, or activity context, if you grant permission.
• App Store subscription status and transaction metadata from Apple.
• Device, app, diagnostics, crash, performance, and security logs.
• Messages, support requests, and other information you send to us.

The tutorial asks for the information needed to tailor your plan, including your goals, age, sex, height, weight, lifting experience, training schedule, dietary preferences, foods to avoid, and movement limitations. Answers are saved to your account. Workout and meal plans are created after membership is confirmed. Apple processes in-app purchases. You may sign in to restore access to an existing account.

Optional product analytics are off by default and can be changed in Settings. Infrastructure request logs are used for security and reliability, currently for about 30 days.

Personal coaching, coach chat, SMS coaching and body scans are no longer part of the current app. If you used these earlier services, historical messages, phone numbers, consent records and scan reports may remain associated with your account under the retention and deletion rules below. We do not sell or share SMS opt-in information for marketing. You may request deletion of historical records or delete your account. Reply STOP to any legacy text message to withdraw messaging consent.

• Provide, maintain, personalize, and improve HumanosX.
• Personalize workout and meal plans, provide nutrition estimates, track progress, and operate exploration and battles.
• Authenticate users, prevent abuse, secure the app, and debug errors.
• Verify App Store subscriptions and entitlement status.
• Deliver optional meal, workout and activity reminders with your permission.
• Respond to support, privacy, account, and deletion requests.
• Comply with legal, tax, security, fraud-prevention, and operational obligations.

Health, fitness, nutrition, body scan, and wellness-related information can be sensitive. We use this information to power app features and recommendations. We do not sell this information. Recommendations may be incomplete, inaccurate, or unsuitable for your circumstances, so you should consult qualified professionals before making medical, diet, supplement, allergy, or exercise decisions.

Your workout and meal plan is built by rules, not AI. Physique Club uses your setup answers, goals, measurements, schedule, experience, dietary preferences and food exclusions with our exercise library, meal catalog and portion calculations. Creating your plan does not send these answers to an AI provider and does not require permission for AI food analysis. Nutrition targets and portions are estimates.

Optional food analysis. If you give permission and choose an analysis feature, OpenAI processes meal photos, food descriptions or the transcript of a meal you describe, along with relevant nutrition context such as targets and recent meals, to identify food and estimate nutrition or meal scores. Voice audio for meal logging stays on your device. Requests may include an account identifier for abuse prevention. This is separate from building your workout and meal plan.

Your permission. We ask for explicit permission before sending personal information to OpenAI for these features. The food-analysis permission is not preselected and is separate from agreeing to our Terms and acknowledging this Privacy Policy. We record the wording version, source and time of your permission. Older app versions may show the earlier combined checkbox. A previous grant does not make AI a requirement for plan creation.

Turning it off. You can withdraw permission in Hero → Settings → Data & privacy. This stops future OpenAI food analysis and estimates until you enable it again. Your workout and meal plan, saved entries and manual tracking remain available. Withdrawing permission does not delete saved account data; account deletion is available separately.

Limits and provider records. AI nutrition estimates can be inaccurate or incomplete. Verify labels and allergens; do not use estimates as medical advice. We do not opt in to training OpenAI models with your data. OpenAI may retain limited records under its API data policy. Earlier versions used AI for additional features, including plan-setting suggestions, and some earlier disclosures named Anthropic. Historical records remain subject to the retention and deletion rules below.

With your permission, Physique Club uses your device location while Explore is open to build the nearby exploration map and place creature encounters. The current app does not track your location in the background. You can manage location access in iPhone Settings. Walking and fitness features may also use the health and motion permissions you choose to grant.

Your device requests neighborhood map tiles directly from MapTiler. Those requests identify the requested map area and include normal network information, such as your IP address. Tiles are cached on your device. See the MapTiler Privacy Policy. The game includes OpenStreetMap attribution.

Historical HX Map place searches used Google Places. Historical records remain covered by the retention and deletion rules in this policy.

Product and place information may come from sources such as Open Food Facts, Google Places, user reports, merchant information, labels, menus, and AI-generated analysis (processed by OpenAI on our behalf). This data can be incomplete, outdated, unavailable, or inaccurate. Always verify labels, allergens, sourcing, preparation methods, inventory, and suitability before buying, eating, or using a product.

We use service providers for hosting, authentication, database storage, AI-assisted features, maps/place recommendations, barcode/product data, meal image generation, exercise media, text messaging, crash reporting, monitoring, App Store subscriptions, support, and app operations. These providers may process information on our behalf. Current providers may include Supabase, Google Cloud, OpenAI, Anthropic, MapTiler, Google Places, Open Food Facts, fal.ai, Mux, Twilio, Sentry, Apple, and similar operational vendors.

We do not sell your personal information. We may disclose information:

• To service providers that process information on our behalf, as described above.
• To comply with law, legal process, or enforceable governmental requests, or to respond to law enforcement where legally required.
• To protect the rights, property, safety, or security of HumanosX, our users, or the public, including to prevent fraud and abuse.
• In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, in which case we will require the recipient to honor commitments consistent with this policy.
• With your consent or at your direction.

Your mobile number and text-message consent are never shared with third parties for their marketing, as described in Earlier Features And Records above.

Paid iOS subscriptions are handled by Apple. We receive entitlement and transaction metadata needed to provide paid features, but do not receive or store full payment card numbers. Apple processes purchases under its own terms and privacy policy.

• You can update certain account and profile information in the app.
• You can stop any legacy texts by replying STOP or contact support to remove historical messaging information.
• You can withdraw your permission for processing by OpenAI and Anthropic at any time in Hero → Settings → Data & privacy in the app, or Settings, then Your data on the web (see AI Features above).
• You can manage device permissions such as location, camera, notifications, and Health access in iOS Settings.
• You can use HumanosX without optional HealthKit or wearable permissions.
• You can request account deletion or data deletion through the Delete Account page.
• You can contact us about privacy questions at support@physiqueclub.app.

We keep information for as long as needed to provide the app, maintain security, comply with legal obligations, resolve disputes, enforce terms, and maintain business records. Deleted account information may remain for a limited time in backups, logs, App Store transaction records, or fraud-prevention records where retention is legally or operationally required. Text messages already delivered to your phone stay on your phone, and our messaging provider and carriers keep their own delivery records.

Depending on where you live (for example, California, Colorado, Connecticut, Texas, Utah, Virginia, and other states with consumer privacy laws), you may have the right to:

• Know or access the personal information we hold about you, including the categories collected and the purposes for processing.
• Correct inaccurate personal information.
• Delete personal information, subject to legal exceptions.
• Receive a portable copy of personal information you provided.
• Opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, and certain profiling. We do not sell personal information or share it for cross-context behavioral advertising.
• Not receive discriminatory treatment for exercising these rights.

You can exercise these rights in the app, through the Delete Account page, or by emailing support@physiqueclub.app. We will verify your request using information associated with your account. You may use an authorized agent where permitted by law, and if we decline a request you may appeal by replying to our decision. We honor opt-out preference signals such as Global Privacy Control where required by law.

Some states, including Washington and Nevada, provide additional rights for consumer health data. As described in this policy, we collect and process health-related information such as fitness activity, nutrition logs, body measurements, body scan insights, and optional Apple Health data to provide app features you request. We do not sell consumer health data, and we do not share it with third parties for their own marketing. Where required by law, we obtain your consent before collecting or sharing consumer health data, and you may withdraw consent, request access, or request deletion by contacting support@physiqueclub.app.

HumanosX is operated from the United States, and information is processed and stored in the United States and other countries where our service providers operate. These locations may have data protection laws different from those in your country. Where required, we rely on appropriate legal mechanisms for such transfers, and we process personal information based on contract performance, consent, legal obligations, and our legitimate interests in operating and securing the Service. If you are in a region with additional rights (such as the EEA or UK), you may also have rights to object to or restrict processing and to lodge a complaint with your local supervisory authority.

HumanosX is for adults 18 and older and is not directed to children. If you believe someone under 18 has provided personal information, contact us and we will review and delete it as required.

We use technical and organizational safeguards intended to protect information, but no system is perfectly secure. Please use a strong password, keep your account credentials private, and contact us if you believe your account or data may be at risk.

We may update this Privacy Policy as HumanosX evolves. The updated version will be posted on this page with a new date. Material changes may also be communicated through the app or other reasonable means.

For privacy questions or data requests, contact support@physiqueclub.app or write to HumanosX, Inc., 66 W Flagler St, Miami, FL 33130.