Delete Your Account

Open Hero, tap your profile picture to open Settings, then Data & privacy → Delete my account. Account deletion is also available on the membership screen. Deleting your account does not cancel an Apple subscription; manage it separately in your App Store subscription settings.

Email support@physiqueclub.app with the subject line "Delete my Physique Club account". If possible, send the request from the email address connected to your Physique Club account.

We may ask you to confirm the request or verify account ownership before deleting data. This protects accounts from unauthorized deletion.

Deletion may include account-associated personal data such as:

• Account profile information and app preferences.
• Active mission, goals, and onboarding data.
• Fitness plans, workout sessions, exercise history, XP/progress, and sync records.
• Nutrition targets, meal logs, product scans, barcode history, and food-related entries.
• Historical body-scan records and derived reports from earlier features, if associated with your account.
• Exploration progress, collected creatures, and historical saved-place information tied to your account.
• Historical coaching records, generated recommendations, and related account-specific app data.

Some information may be retained where required or reasonably necessary for legal, security, fraud-prevention, tax, accounting, dispute, backup, or transaction purposes. Examples may include App Store transaction records handled by Apple, support history, security logs, and de-identified or aggregated operational data.

Deleted information may also remain in encrypted backups for a limited period before those backups are overwritten through normal retention cycles.

Deleting your Physique Club account may not automatically cancel subscriptions or purchases managed by Apple. You may need to cancel through your App Store account settings. Contact support if you need help identifying the right path.

We review deletion requests as quickly as reasonably possible. We will confirm when the request has been completed or if additional verification is needed.

For questions about account deletion or data deletion, email support@physiqueclub.app.